Refund policy

Cancellation & Return Policy

At Chennai Soap Company, we aim to make your shopping experience smooth and worry-free. In case of any approved refunds or returns, please note the following:

Refund Policy

For approved refunds, the refundable amount will be credited directly to the original source account. The process typically takes 5–7 business days from the date of approval. We will keep you updated on the status of your refund until it is completed.

Return Policy

For approved returns, we will process and deliver the replacement product within 5–7 business days. Our team will ensure that the replacement is shipped promptly so you can continue to enjoy our products without delay.
Please raise a request for a return within 7 days from the day of delivery Incase of damaged or incorrect products